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Thank you for shopping at TurkelloFoods!
Below you’ll find all the details about how we process, ship, and deliver your orders.
🚚 Shipping Regions
We currently ship to all countries within the European Union from our facility in The Netherlands.
If your country is not listed during checkout, please contact us at info@turkellofoods.com and we’ll do our best to assist you.
⏱ Processing Times
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All orders are processed within 1–3 business days (excluding weekends and holidays).
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Once your order is shipped, you will receive a confirmation email with tracking information.
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Orders placed after 2 PM CET may be processed the next business day.
📦 Shipping Costs
Shipping fees are calculated at checkout and vary based on:
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Delivery country
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Order weight
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Shipping method selected
We occasionally offer free shipping promotions, which will be clearly advertised on our website or newsletter.
📍 Order Tracking
After your order is shipped, you will receive a tracking link via email.
You can follow your order's journey directly from that link.
🛑 Customs & Import Duties
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All orders are shipped from the Netherlands.
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Customers outside the EU may be subject to customs fees, taxes, or import duties imposed by their local government.
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These charges are the buyer’s responsibility.
❗ Delays
While we do our best to ensure timely delivery, TurkelloFoods is not responsible for shipping delays caused by:
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Courier issues
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Customs clearance
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Natural events or holidays
We appreciate your understanding and patience.
📬 Questions?
If you have any issues with your order or delivery, please contact us:
We’re happy to help!