Contact & FAQ

Contact Us

If you have any questions, comments, or feedback, we’d love to hear from you. Please fill out the contact form below or reach us directly at:

Frequently Asked Questions (FAQ)

1. Where do you ship from?

All orders are shipped from our fulfillment center in the Netherlands.

2. Which countries do you ship to?

We currently ship across the entire European Union.

3. How long does delivery take?

Orders typically arrive within 2–5 business days, depending on the destination.

4. What payment methods do you accept?

We accept major credit cards, iDEAL, PayPal, and Klarna.

5. Are your products sugar-free?

Yes. Our molasses and tahini are 100% natural and contain no added sugar or preservatives.

6. Are your products vegan?

Yes, all of our products are plant-based and suitable for a vegan diet.

7. How should I store the products?

Store in a cool, dry place away from direct sunlight. Once opened, close the lid tightly.

8. Can I return an item?

Yes, we accept returns within 30 days. Please refer to our Return Policy page for full details.

9. Do you offer wholesale options?

Yes, we do. Please contact us via email for wholesale inquiries.

10. Do you offer gift packaging?

Currently, we do not offer gift wrap, but our products come securely packed and sealed.